Delivery & Returns

Delivery Policy

Transforming who you are on the outside to match the person on the inside...

We see you!

With a culture that breathes inclusivity and uniqueness, we trust our super fun, creative and unified team to deliver the best hair experience to you in Wellington. Whether you are just visiting or you are one of our long serving loyalists or anyone in between, pop in and see’s on us!

Dragonfly Hair Design use the services of NZ Couriers to deliver all products bought online.  Delivery time is between 2-3 days typically however during the busy seasons OR Government enforced Alert Level Changes due to Covid, it can take up to

5-7 days.  For any delivery concerns or questions, please call us.

Delivery within New Zealand is $5 or FREE for purchases of $50 or more. 

Sorry, we are unable to deliver our products to destinations outside of New Zealand.

Dragonfly Hair Design endeavour to meet these delivery schedules, but will not be held responsible for any delays due to incomplete delivery information or delayed courier deliveries.

Returns Policy

If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.  Please email us within 5 days at so we organise return and replacement.  We do not have to give a refund if you change your mind about a purchase — so please choose carefully.